Mercy Matthews — Founder and Certified Travel Advisor, Gifted Hands Travel Agency

About Me

Meet Your Travel Advisor

I'm Mercy Matthews, founder of Gifted Hands Travel Agency. I specialise in creating seamless, meaningful travel experiences tailored to your needs. Whether you're planning a luxury getaway, a family vacation, or a mission trip, I handle every detail with care, professionalism, and excellence.

✓ Certified Travel Advisor✓ Grand Canyon University — MS

My Story

Personalized Travel Experiences
Designed Just for You

Travel has always been more than a business to me — it is a calling. Growing up with a deep appreciation for different cultures and a faith that drives me to serve others, I founded Gifted Hands Travel Agency to bring that same spirit of purpose to every trip I plan. Whether you are dreaming of a honeymoon in the Maldives, a family reunion in the Caribbean, or a mission trip to Africa, I am here to make it happen seamlessly.

As a graduate of Grand Canyon University and a Certified Travel Advisor, I bring both academic expertise and years of hands-on experience to every itinerary. I have personally explored many of the destinations I recommend, which means my advice is rooted in real knowledge — not just brochures. I know which resorts truly deliver on their promise, which airlines offer the best service, and which local guides will make your experience unforgettable.

My clients include families planning their first international vacation, corporations managing complex multi-destination business travel, church groups organising faith-based mission trips, and couples celebrating milestone occasions. Whatever your travel need, my approach is always the same: listen carefully, plan meticulously, and deliver with excellence.

“We Pray, We Relax, We Deliver Excellence.”

That is the Gifted Hands promise — and it is one I stand behind with every booking, every itinerary, and every trip. I am not just your travel agent. I am your travel partner, and I am committed to making every journey meaningful.

How I Work

My Approach to Planning

01

Listen First

Every great trip starts with a conversation. We take the time to understand your goals, budget, travel style, and any special requirements before making a single recommendation.

02

Craft Your Itinerary

Using our network of trusted partners and years of hands-on travel experience, we build a personalised itinerary — from flights and hotels to excursions and transfers.

03

Support Throughout

From the moment you book until you return home, we are available to handle changes, answer questions, and ensure everything goes smoothly.

Areas of Expertise

What I Specialize In

From first-time travelers to seasoned globetrotters — I help every type of client plan trips that exceed expectations.

Caribbean & All-Inclusive Resorts
Luxury & Honeymoon Travel
Mission & Faith-Based Trips
Family Vacations
African Safari & Adventure
European Tours & Culture
Group & Corporate Travel
Cruises & Ocean Getaways

Our Values

What Drives Us

Faith-Driven

We pray over every itinerary. Your journey begins with purpose and is guided by faith every step of the way.

Excellence

Every detail matters. We deliver five-star attention at every price point, from budget adventures to luxury escapes.

Trust

Families and corporations alike rely on Gifted Hands for seamless, stress-free travel — year after year.

Global Reach

From the Caribbean to Africa, Europe to Asia — we have the connections to take you anywhere in the world.

“We Pray, We Relax, We Deliver Excellence”

— The Gifted Hands Promise